Privacy Policy

NV Software Services ("NV Software Services", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices available to you when you visit nvstart.com or engage us for software, web, mobile and cloud services.

By using our website or services, you agree to the practices described in this policy.

We collect information in the following ways:

• Information you provide. Name, email address, phone number, company name and any message or project details you submit through our contact forms or by email.
• Information collected automatically. IP address, browser and device type, operating system, referring URLs, pages viewed and the dates and times of your visits.
• Client project data. Where we deliver services, we may process data on behalf of a client under a separate agreement that governs that processing.

We use the information we collect to:

• Respond to enquiries and provide requested services;
• Operate, maintain and improve our website and offerings;
• Communicate about projects, proposals, updates and support;
• Detect, prevent and address security, fraud or technical issues;
• Comply with legal and regulatory obligations.

Where applicable law requires a legal basis, we process personal data on the grounds of your consent, the performance of a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations.

We do not sell your personal information. We may share it with:

• Trusted service providers (such as hosting, analytics and communication providers) who process data on our behalf under confidentiality obligations;
• Professional advisers, where necessary for legal or business purposes;
• Authorities or third parties where required by law, or to protect our rights, property or safety.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we delete or anonymise it.

We use appropriate technical and organisational measures — including encryption in transit, access controls and least-privilege practices — designed to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling cookies may affect some features of the site.

Your information may be processed and stored in countries other than your own, including where our service providers operate. Where we transfer personal data across borders, we take steps to ensure it receives an adequate level of protection.

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, to object to certain processing, and to request data portability. To exercise any of these rights, contact us using the details below.

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. We encourage you to review this page periodically.